Refund policy
Refund & Return Policy
We offer a 7-day return policy from the date of delivery.
To be eligible for a return:
- The item must be unused, unopened, and in its original packaging.
- A proof of purchase is required.
Due to hygiene and safety reasons, opened or used skincare products cannot be returned.
Damaged or defective items:
If your item arrives damaged or defective, please contact us within 48 hours of delivery with clear photos.
Refunds:
Once we receive and inspect the returned item, we will notify you of the approval status.
If approved, the refund will be processed to your original payment method within 5–10 business days.
Shipping:
Customers are responsible for return shipping costs unless the item is defective or incorrect.
Contact:
For any questions, please contact us at:
ammarjbail8@gmail.com